FAQ

1. What is the warranty on this product?
We offer a 12-month warranty covering manufacturing defects. If you experience any issues, please contact our support team for a hassle-free replacement or repair.

2. How long does delivery take?
Orders are processed within 24 hours and delivered in 3–7 business days across the UAE. International shipping times may vary depending on the destination.

3. Can I return or exchange the product?
Yes, we have a 7-day return policy. If the product is unused and in its original packaging, you can request a refund or exchange.

4. Is this product compatible with my device/model?
Please refer to the product specifications listed on the page. If you’re unsure, contact us before purchase and we’ll confirm compatibility.

5. How do I maintain and care for the product?
Follow the user manual for cleaning and maintenance instructions. Avoid exposing the product to extreme temperatures or moisture unless it is stated as water-resistant.